Manage your IT systems and devices like never before
Remote, automated support features make PC upkeep easier while protecting your network devices and keeping costs low. With the ability to remotely fix down PCs or upgrade to Windows 7* overnight, it’s easy to see how managing your PCs can become simpler than ever before. Also, you can add remote support capabilities to your transactional devices, creating an enhanced and far more engaging retail experience for customers.
Remote Support for PCs
Enable more manageable, efficient and cost-saving laptops and desktops.
Remote Support for Network Devices
Remote support within your network can facilitate the repair of various system problems.
Remote Support for transactional devices
Intel® technology can enhance the retail experience and reduce the total cost of POS ownership.
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Cost-Saving: Symantec Altiris*
KVM Remote Control and Symantec lets IT remotely configure, diagnose, and repair PCs.
Encrypted Hard Drives, Intel® AMT
Resetting encrypted passwords with Intel® Active Management Technology on Intel® vPro™ processor tools saves service time. (2:12)
Customize the AMT GUI in the Intel® vPro™ PowerShell* Module
Learn to customize the AMT GUI in the Intel® vPro™ PowerShell* module in this step-by-step demo.
Easy OS Reimaging with Intel® vPro™ Technology
Service desk demo using KVM remote control for easy OS reimaging and quick remote user restoration.
Enhanced Wake and Sleep with Intel® vPro™ Technology
Service desk demo using Intel® AMT scheduled alarm clocks for enhanced patching and power management.
Helpdesk Automation Insights
Industry experts share how they use KVM Remote Control and what cost-saving benefits are.
KVM Remote Control lets IT remotely control PCs through all stages of support, even beyond the firewall.
Manage, Update Efficiently: Windows Powershell*
Remotely manage PCs despite power or OS health for more performance, reduced time and system costs.
Demo: KVM Remote Control, Microsoft SC Service Manager* 2010
Integration demo with Intel® Core™ vPro™ processor, allowing IT remote access to clients in any state.
Meredith Improves IT Infrastructure
Discusses upgrade to Intel® vPro™ technology for remote management, productivity, and security.
IT Authorities vPro™ Video
Intel® vPro™ Technology allow IT Authorities to reduce downtime, fuel business growth, and increase remote remediation. (2:59)
Instant Back-to-Work with Intel® vPro™ Technology
Service desk demo using KVM remote manager to scan and repair remote client while working in email.
Use Cases: Intel® vPro™
Three cases demonstrate Intel® vPro™ technology’s remote capabilities.
Intel® Core™ vPro™ technology and LANDesk 8.8 SP4* reliably wake, patch, and reboot remote PCs.
Patching: Symantec Altiris*
Intel® Core™ vPro™ technology and Altiris 7* securely wake, patch, and reboot remote PCs.